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Dear team of Optima Villas
We would like to thank you once again for the great service! Everything worked perfectly and very reliable! Villa Ciocco is a beautiful house with perfect and quiet location and the sea view is beautiful. The equipment of the house is excellent and very high quality, you can feel that the owners have put their heart and soul in the house.
In the kitchen you will find everything you need and it has more than enough crockery and cutlery available. The pool area with sun beds and the garden is a dream! We can recommend Optima Villas as company and the Villa Ciocco fully
The farewell was very difficult for us.
With best regards from Switzerland
Hans & Petra - Villa Ciocco
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We just arrived back from a wonderful holiday in Lanzarote, due in a large part to the lovely villa we stayed in. Thank you to the team at Optima villas for our thoughtful Welcome Pack and for providing such good customer service if we had any issues before or during the trip. Villa Anna was spotless and equipped with everything we might need. The pool was great and the location was perfect. Far enough from the main town to be secluded and close enough to walk in every evening. We will ONLY be using Optima when we visit in the future.
The villa was really well equipped, spotlessly clean, and tastefully decorated and furnished. The outdoor area was a little bit smaller than we envisaged, but nice enough. The location is good for exploring the south of the island, and is in a quiet location away from the busier areas. You can walk to the Papagayo beaches in around 20-30 minutes, and walk to the Rubicon Marina in about 15 minutes. Convenient supermarket 2 minutes walk away. The owners had left a very informative welcome pack, and as cat lovers we appreciated the information on the local animal welfare charity. Damion was really prompt and helpful in sorting out a few initial issues, so please pass on our thanks to him for that and the extra birthday treat! And thanks to the Optima staff for a very professional service.
Thank you for the welcome home but mostly for the brilliant service we received. We were a bit dubious booking online with a company we'd not heard of but we must say it was so easy and we would absolutely book again, be assured of that! Easy and efficient communication by email from the very start, the reassuring telephone call to check all was well which led to reliable help and assistance with hiring our car. The villa itself was just right for what we wanted, a lovely clean villa in a quiet area but only 15 minutes from the restaurants and shops. All in all we thoroughly enjoyed our stay, thank you, from the Nicholson's.
Villa Palmyra, what a beautiful villa with everything we could possibly have wanted. A very could welcome pack on our arrival meant we could leave any shopping until the day after arrival. The villa was immaculate and very large, more than enough space for my husband and our widowed friend that came with us. Plenty of room for a family of 4 or 5. Very comfortable beds and lovely furniture inside and outside. The pool was very warm and we enjoyed using it every day. Staff at Optima Villas are exceptionally helpful and friendly and make the whole process easy. Thank you all of you.
This was our second stay at Villa Oleander with our 19 month old son. We had a lovely fantastic time, the villa is great. I phoned your support service team on the Saturday for a bath mat and the service we received was professional and immediate. We really enjoy booking our holiday with yourselves. We feel confident booking with you and you are always professional and will help with any problems / matters - no matter how small the problems or task. Thank you very much for everything !!!!
Ich möchte mich ganz herzlich bedanken für einen wundervollen Aufenthalt in der Villa Rose. Die Organisation war perfekt, beginnend mit der kompletten Anfahrtsbeschreibung vom Flughafen zum Haus über die problemlose Übernahme des Hauses mittels Schlüsselbox bis zum Willkommenspaket mit Wein und anderen Überraschungen... :-) Vielen Dank, wir haben uns sehr darüber gefreut!!!! Sehr schön und hilfreich war auch die sehr umfangreiche Mappe mit Angaben zu Haus und Pool und vielen Tipps für Ausflüge, Restaurants und Ausgehmöglichkeiten. Da die Woche etwas windig war, waren wir nicht jeden Tag an den wunderbaren Stränden und konnten den herrlich warmen Pool genießen - Entspannung pur. Der Poolbereich ist nicht vollständig uneinsehbar, aber da es keine aufdringlichen Nachbarn gibt, hat man trotzdem genügend Privatsphäre, um das Sonne tanken ungestört genießen zu können. Insgesamt ist das Haus sehr schön gestaltet und komplett ausgestattet mit allem, was man braucht - wir haben jedenfalls nichts vermisst...die Lage ist ruhig - bis auf ein paar Busse, die regelmäßig vorbeifahren, ist auf der Straße vor dem Haus nicht allzuviel los.. bis ins Ortszentrum, Supermärkten und Restaurants ist es nicht weit - man kann problemlos zu Fuß laufen oder ist mit dem Auto im Nu im Geschehen. Die Insel selbst ist faszinierend und bezaubert durch ihre vielfältigen Erscheinungsformen von schwarzen Lavafeldern bis zu grünbewachsenen Hängen und dazwischen immer wieder Orte und Dörfer mit den schönen weißgetünchten Häusern - wir haben uns in diese Insel mit Ihren freundlichen und zuvorkommenden Bewohnern sofort verliebt und werden auf jeden Fall wiederkommen... Vielleicht in die Villa Rose oder in eines der vielen anderen schönen Häuser, die von Ihnen angeboten werden... Vielen Dank, Annelieke - wir werden uns schon bald wieder bei Ihnen melden!!
I want to thank everybody for a wonderful stay in Villa Rose. The organisation was perfect, starting from the complete detailed information pack from the airport to the villa, to the access to the villa without any problems with the keys in the keybox, to the welcome pack with wine and surprises... :-) Thank you very much, it made us very happy!!!!! Really nice and helpful were also the detailed descriptions in the villa with tips for excursions, restaurants and places to go out. Because it was windy during our week, we did not go to the wonderful beaches everyday, but enjoyed our time at the heated pool - full relaxation. The pool area is not fully not seen, but since there were no notable neighbours there was enough privacy to enjoy the sun without any disturbance. The villa is really nice equipped and it has everything you need - we did not miss anything...the area is very quiet - just a few buses that pass, but nothing more going on on the street.. The centre, supermarket and restaurants are not far away - easily reached by foot or within seconds with the car. The island itself is fascinating and charmed by its varied appearance, from black lava fields to green slopes and in between villages with beautiful white houses - we have felt in love with the very kind people living on the island and will be back for sure... Maybe in Villa Rose or one of the other wonderful villas which you have in your portfolio... Thank you very much, Annelieke - we will contact you soon again!!