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Thank you very much we did enjoy the island and the holiday in the Villa and thank you so much for your help in all the arrangements prior to us booking. The villa looked very welcoming on arrival and the welcome pack was a nice touch, we have had a really enjoyable time and will look to book again in the future, Ihave already recommend your company to 3 of my work colleagues.[read more]
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Optima Villas were professional, courteous and efficient from the first enquiry. The website is informative and provides a good overview of the accommodation and locality. The pre holiday process was simple and fast. All communications have been polite and respectful. The villa was exactly as described and the welcome pack was indeed very welcome as we arrived quite late in the evening after a flight delay. The inclusion of beach towels really saves your suitcase weight allowance too! The kitchen was very well equipped and spotlessly clean. We had a malfunctioning safe and we contacted Optima Villas who attended to the problem immediately and the safe was replaced within a couple of hours. The villa and pool cleaners were very polite and did a great job. We will definitely use the company and possibly book Villa Oasis again.
We have stayed in a few villas in Lanzarote and this was the best appointed one. Everywhere was lovely and clean, the outside space was excellent. We particularly liked the large comfy seating area and also the windbreaks and outside rollout sunshades were a nice touch too. Everything was of good quality and well looked after.The pool was lovely once you got used to the shape...and the hot tub was good..however after the first time we used it the temperature never returned to its original high so the water was a little on the lukewarm side. Not a problem during the day but we used it at night and so felt it needed turning up a little bit.Beds were lovely and comfy. And we had loads of towels, which, with two children was great. Particularly liked the fact that there were pool balls and rings and buckets and spades. The welcome pack was good too. This villa was voted the best by all the family. Thanks.
Just a short note to say thank you for being so efficient during out holiday. Nothing was too much trouble, your staff went out of their way to assist and help us. From the moment my mum and dad arrived and had the freak accident were a mug fell out of the cupboard and somehow smashed the front of the oven, you were on site in the evening and replaced the oven within an hour. This really settled my parents who were quite upset about the accident. Helpful, friendly and exceedingly efficient. That extra level of assistance and help and reliability really made our holiday, once we have checked our dates we are likely to book again with you for next year. Even when the office was closed my e mail was answered an Arial dropped our boarding passes off in his own time The villa was lovely and convenient and we had a fantastic holiday. Seriously guys you provided a first class service - and I'm all for recognizing when a company has put the work in to ensure that all goes smoothly for the customer. Couldn't rate you highly enough.
I just wanted to say what a great time we had a Casa George over the past week - 8th to 15th April.The villa was very impressive and the service we received from the Optima team with regards to any enquiries was prompt, courteous and much appreciated.We would recommend Optima to friends and family and look forward to using Optima again ourselves.Thank you once again for a lovely holiday.
Optima Villas ist ein Super Vermieter. Von der Buchung bis zum Einzug läuft alles bestens. Alle Absprachen werden Eingehalten. Einen besseren Service kann man sich nicht Vorstellen. Wir haben schon mehrere verschiedene Villen bei Optima gebucht und alle waren in einen sehr guten Zustand. Die Bilderund und die Beschreibung stimmen immer zu 100 %. Wir werden so oft wir können immer bei Optima Villas buchen. Weil wir uns so wohl und gut aufgehoben fühlen so wie ein Urlaub sein soll. Liebe Grüße aus Deutschland
Optima Villas is a great letting company. From booking to staying in the villa, it all works the best. All agreements are respected. A better service can not be imagined. We have stayed in several villas of Optima and all were well looked after. The photos and descriptions are always a 100% correct. We will book as often as possible with Optima Villas. Because we feel so well looked after and comfortable, as a holiday should be. With kindest regards from Germany
Wir haben 9 tolle Tage in der traumhaften Villa Anna verbracht. Wir konnten in der Vergangenheit bereits viele Ferienhäuser an verschiedenen Orten kennenlernen und die Villa Anna war definitiv das perfekteste! Das Haus liegt sehr schön in einer ruhigen, aber dennoch praktischen Lage in Playa Blanca. Sowohl das Zentrum von Playa Blanca als auch Puerto Rubicon sind gut zu Fuß erreichbar. Das Haus ist sehr sauber und gepflegt. Es fehlt an nichts. Dank des wohltemperierten Pools konnten wir selbst im März bei nicht ganz optimalem Kanarenwetter täglich schwimmen. Das bereitgestellte Lebensmittelpaket ist auch einzigartig! Von allem was dabei. In der Mitte des Aufenthaltes wurden Handtücher und Bettwäsche ausgetauscht, was man auch nicht überall erlebt. Der Pool wurde während unseres Aufenthaltes auch mehrmals gereinigt. Ein großes Lob an Optimavillas! Vom ersten Kontakt mit Annelieke bis jetzt nach unserem Urlaub eine perfekte und sehr nette Betreuung! Wir wurden im Vorfeld bestens mit allen Informationen ausgestattet, während des Urlaubs hatten wir Kontaktdaten für (nichtbenötigte) Notfälle oder Probleme. Alles in allem ein perfekter und dezenter Service. Wir würden jederzeit wieder über Optimavillas buchen und auch sofort wieder in die Villa Anna einziehen! Vielen Dank für alles!
We had 9 great days in the dream-Villa Anna. We have stayed in a lot of holiday villas in different areas, but Villa Anna was definitely the best! The villa is situated in a quiet area, but very close to Playa Blanca. Both the centre and Marina Rubicon are reachable by foot. The villa is very clean and well looked after. It does not miss a thing. Thanks to the heated pool we were able to swim every day in March, with not the best Canarian wetter. The supplied welcome pack is also unique! It had everything you need. In the middle of our stay the bath towels and bedlinen were changed, also something you will not find everywhere. The pool has been cleaned several times during our stay as well. A big praise to Optimavillas! From the first contact with Annelieke until even after out holiday they took very good care of us. Beforehand we were very well informed, during our holiday we had to contact them for (not-needed) emergencies or problems. All in all a perfect and decent service. We will at any time book again with Optimavillas and also we will stay again in Villa Anna! Many thanks for everything!